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Heating & Cooling
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Symptom guide
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Three taps, then a phone call.
What is happening?
Where are you?
Who do we call?
Step 1 of 3:
What is happening?
Symptom
No heat
Heating
Not cooling
Cooling
New noise
Either
Water leaking
Either
Turns on and off
Either
Burning or gas smell
Heating
Equipment
Choose one
Furnace
Boiler
Central AC
Heat pump (ducted)
Heat pump (ductless)
Not sure
Since when?
(optional)
Choose one
Just now
Today
A few days
On and off for a while
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