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Heat pumps, explained

An unhurried guide for a considered decision.

A heat pump moves heat rather than making it: out of the house in summer, into it in winter. The principle is simple. Choosing well for a particular house is not.

Four ways to bring a heat pump into a home

Best suited to
Homes with existing ductwork in good condition, or new builds where ducts can be planned.
How it feels to live with
Invisible. Air arrives through ordinary floor or ceiling registers, and the house feels like it always has, only more even.
Worth considering
Older ducts often leak or are undersized for heat-pump airflow. We test before we reuse them.
Living room with a wood stove beside tall windows

Questions people ask us at the kitchen table

Do heat pumps work when it is below freezing?

Cold-climate models keep heating well below zero Fahrenheit. Output does fall as it gets colder, which is why the load study and equipment choice matter more than the brand.

Why does the outdoor unit sometimes steam?

That is a defrost cycle. Frost builds on the coil in damp cold weather and the unit melts it off for a few minutes. It is normal and expected.

Will the air feel cooler than a furnace?

Heat pumps deliver gentler, longer-running warmth rather than short hot blasts. Most people describe it as steadier rather than cooler.

What happens in a power cut?

The same as any modern heating system: it stops. A generator connection can be planned at the design stage if that matters to you.

The rest is specific to your house.

That is what the first consultation is for.

Request a consultation